The essentialFoundationof every culinary creationCare ToTastethe difference qualityMakes

Our procurement team selects suppliers based on quality, sustainability and traceability criteria. Many SKUs are regionally sourced when possible; all suppliers must meet our Supplier Code of Conduct and pass periodic audits. Farm-to-fork traceability is available on request for most items.

Each product page/spec sheet lists the certifications available for that SKU (USDA/EU Organic, Non‑GMO Project, Kosher, Halal, GFSI schemes, etc.). If you need copies of certificates or audit reports, we’ll provide current documents on request.

Small development samples are often complimentary for qualified customers; larger production samples or specialty items may carry a fee and lead time (typically 3–10 business days). Please submit a sample request with intended application so we can recommend the correct grade and size.

Stock items commonly ship within 3–10 business days; bulk procurement usually takes 2–6 weeks; custom formulations or certified runs may require 8–12+ weeks. MOQs vary (small retail units vs. 25–500 kg bulk lots). Contact sales for exact MOQ, pricing and expedited options.

If you suspect a quality issue, notify your sales rep within seven business days of receipt (or sooner for perishable goods), provide batch numbers and photos, and hold a representative sample.

Facilities implement segregation, validated cleaning procedures and allergen testing as part of our HACCP/GMP programs.